Privacy Statement

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This Privacy Statement outlines how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

This Privacy Statement is designed to be clear and straightforward, while ensuring compliance with Australian privacy laws.

Collection of Personal Information

We collect personal information from you when you book, inquire, or use our studio hire services. This information may include, but is not limited to:

• Name
• Contact details (email, phone number, postal address)
• Payment information (e.g., credit card details)
• Booking details (dates, times, services requested)
• Business or company details (if applicable)

Use of Personal Information

We use your personal information for the following purposes:

• To process and confirm your booking
• To communicate with you regarding your booking
• To provide and improve our services
• To send you relevant marketing and promotional materials (if you have opted in to receive them)
• To comply with legal obligations

We may also use anonymised data for internal analysis to improve our business operations and customer experience.

Disclosure of Personal Information

We may disclose your personal information to third parties, including:

• Payment processors to complete your transactions
• Service providers assisting us with administrative tasks
• Legal authorities, if required by law or to protect our rights

We ensure that all third-party service providers are bound by appropriate privacy obligations.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details provided on this website.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer required, we will securely delete or anonymise your information.

Marketing Communications

If you have opted in to receive marketing communications from us, you may unsubscribe at any time by using the unsubscribe link in the communication or by contacting us directly.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or the nature of our services.

Contact Us

If you have any questions or concerns about this Privacy Statement, or if you would like to access, update, or correct your personal information, please contact us here.